Nakagawa Co., Ltd.

We have always carried out efforts to move ahead of our competition for best-in-class safety and consistency of our Crispy tempura bits.

The establishment of our Quality Control Group in the year 2000 at the Nakagawa Nagasaki Plant and the acquisition of ISO 9001-HACCP certification in 2004 were both acquired on first attempts.

In April of 2018, the Nakagawa Nagasaki Plant became the first Crispy tempura bits production facility in the world to acquire FSSC 22000 GFSI approval, the world's top-class food safety standard.

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FSSC 22000 is an international standard of the world's top food safety system integrating "ISO 22000", an international food safety system built on HACCP, and the prerequisite program ISO / TS 22002-1.

It is adopted as a guideline for supply chain management in the world's retail and food manufacturing industry, and adoption of the certification is accelerating even in Japan.

GFSI (Global Food Safety Initiative) is a food safety system established by CGF (The Consumer's Goods · Forum) consisting of global retailers and food manufacturing companies. It is the world's largest trade association aiming for continuous improvement.

GFSI evaluates food safety systems around the world based on the GFSI guidance document and fulfills the requirements to achieve the purpose of "Safe food for consumers everywhere" (to deliver safe food to all consumers).

"BRC GLOBAL STADARD FOR FOOD SAFETY ISSUE 6", "SQF CODE 7th EDITION LEVEL 2", etc. including "FSSC 22000-October 2011 lSSUE" are approved as GFSI recognized schemes.

• 1. Basic Principles

  As a Crispy tempura bits manufacturing company, we pledge to always operate with a customer-first approach to earn their trust. Our continuing mission is for customer satisfaction through the safest and most reliable products.

• 2. Policy

  Our three commitments to quality:

  Commitment 1:

  To take the proper quality measures in order to provide a safe product that our customers can be confident in.

  Commitment 2:

  To constantly take feedback from our customers to provide them with a product that meets their needs.

  Commitment 3:

  To embrace opportunities and change, and to take on challenges with a team of employees full of creativity and ingenuity. We will continue to be flexible and committed.

• 3. Action Targets

  ① We will set quality targets with customer safety and security at the forefront, and strive to achieve our goals as a united company.

  ② We will actively strengthen communication with our customers, while constantly focusing on their needs.

  ③ We will strive for awareness of challenges we face.

  ④ In order to adapt to changing trends, we shall strive to be mindful of the evolving external business environment.

  ⑤ We will continuously reduce food waste and product waste, and strive for a sustainable food supply.